transcript   Transcript

Resolving Highly Emotional Workplace Complaints and Claims

Recorded on: Apr. 26, 2018
Running Time: 01:01:27

Full Transcript:

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Taken from the Web Program Psychological Issues in the Workplace 2018 Recorded April 2018 in New York

Resolving Highly Emotional Workplace Complaints and Claims [01:01:27]

  • Emotional factors that complicate complaints and employer responses
  • Negotiating the resolution of emotionally charged disputes
  • Mediating  harassment, discrimination, and other highly emotional workplace disputes
  • Managing emotional issues during litigation

The purchase price of this Web Program segment includes the following article from the Course Handbook available online:

  • Managing Emotional Issues in Internal Investigations (February 9, 2018)
    Diane G. Knox
  • The Employment Lawyer as Problem-Solver
    Wayne N. Outten
  • Stephen P. Sonnenberg and Brian Hayes, Survey of Selected Mental Distress Awards Within the Second Circuit
    Stephen P. Sonnenberg

Presentation Material

  • New York Law Journal, Alternative Dispute Resolution, Mediating Highly Emotional Workplace Disputes
  • Stephen P. Sonnenberg
Dina R. Jansenson ~ Mediator & Arbitrator, JAMS
Diane G. Knox ~ Division General Manager for Legal, Compliance and Logistics Management , Mitsubishi Corporation (Americas)
Wayne N. Outten ~ Outten & Golden LLP
Stephen P. Sonnenberg ~ Mediator and Arbitrator, JAMS
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